Question

You are the manager of a reputed garment factory. A consignment sent by you to a customer was returned with a

letter of complaint regarding the poor quality of the product. Write an apology letter to the customer, explaining the

cause(s) and your plans for the replacement of the product​

Answer 1

Answer:

Dear Sir/Madam, I am writing to express my dissatisfaction with my recently purchase from your website. I have recently purchased a wallet and bag from your website, my order number is #12345548. My parcel is arrived this morning, unfortunately there is some issue with my parcel.