You are the manager of "The Chef. Write a letter to the manager of the "The Cottage India Emporium " Central Market .New Delhi placing your order for furnishing and upholstery items for your restaurant.
Answers
Answer:
The Chef 4/3 Model Town
New Delhi
8 November 2020
The Manager
The Cottage India Emporium Central Market
New Delhi
Subject: Complaint against defective items
Dear sir,
With reference to our order no. 23/7 dated October 30, 2020 for the supply of furnishings and upholstery for our newly constructed restaurant, we inform with great regret that the goods delivered don't correspond with the samples sent earlier.
In fact, your samples have been most misleading. The quality of the fabric is much poorer than the one submitted in the samples. The colour scheme of the curtains is also not the same as specified. It seems goods not ordered have been sent by mistake. In spite of the fact that an early delivery was guaranteed the goods were delivered after a delay of ten days.
We await your explanation in this regard and expect that the faulty goods will be replaced at the earliest as per the terms of the order.
Yours faithfully
xyz (Manager)
Explanation:
Answer:
Letter:
Subject: Product fault complaints
Sir,
We regret to notify you that perhaps the goods delivered need not match the samples we previously sent in accordance with the order number. 23/7 dated August 30, 2020 again for supply of furniture and decor for our newly built restaurant.
Your samples have actually been incredibly deceptive. The fabric is of significantly lower quality than that which submitted for the samples. The curtain's color scheme is also different from what was intended. It appears that things that weren't ordered accidentally got supplied. Despite the fact that such an speedy delivery was promised, the goods arrived ten days later than expected.
I hope you take some action regarding this.
Yours sincerely
Manager
Kaushal Vyas
#SPJ3