You are working as the ‘Sales Manager’ at AYS Electronics, Peshawar. Read the following message contained in a business letter addressed to you. Dear Sir I am writing to complain that you haven’t paid any attention while sending the goods to us. While we had ordered for 15 air conditioners, you sent 50 air coolers instead. This is simply wasting my time and is most annoying. What is the reason for this nonsense? Have you any problems? Are you understaffed? Is the volume of work too much for you to manage? Or is it simply due to sheer carelessness? Whatever the reason, if this kind of mistake occurs again, we shall stop our orders. Look into the matter carefully and do the needful immediately. Yours sincerely Mustafa Khattak Purchase Manager Khyber Textile Mills Peshawar ------------------------------------------------------------------------------------------------------------------------------- Please write a formal reply to this letter using the ‘You attitude’.
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i am not a pakistani
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