You bought a refrigerator two months ago from Mohan Sales, Ashok Vihar, Bangalore. It has developed certain problems regarding its functioning. Cooling has stopped and it is making a lot of noise. Write a letter of complaint to the Manager asking him for immediate repair/replacement of the same. You are Sachin/Shashi, 61 Pratap Enclave, Bangalore.
Answers
Writing a letter complaining about the disfunctioning of a refrigerator :
61, Pratap Enclave,
Bangalore - 831001.
February 17, 2020.
The Manager,
Mohan Sales,
Ashok Vihar,
Bangalore -831002.
Subject - [Complaint about a dysfunctional refrigerator]
Sir,
I would like to acquaint you that I had purchased a refrigerator from your showroom on December 25, 2019, registered with the model number 6728.
I was assured of the quality of the product, but, within two months, it has started developing functional problems. The cooling process has become ineffective, and is making a lot of noise while operating. Due to these disturbances, the refrigerator has to kept switched off most of the times.
I, therefore, request you for an immediate replacement of the refrigerator with a new one as it is still in the warranty period. Waiting for your prompt action.
Yours sincerely,
Sachin.
Explanation:
61 Pratap Enclave
Bangalore
24th feb. 2020
Mohan Sales
Ashok Vihar
Bangalore
sir
Subject: Refrigerator Cooling has stopped and it is making a lot of noise
I wish to state that last month on October 2, 2019 I purchased a 200 L refrigerator of LG Brand from your store (Bill no. 340971). At the time of purchase I was told the product was of high quality. I was really very excited about the product.
However, when I used it I found it not up to the mark; it makes lots of noise at times and then it becomes quiet. Quite frequently it becomes off on its own. Its cooling is also not effective. On many occasions many food items have gone rancid on account of the auto off problem. I feel I have wasted my money by buying this refrigerator. Kindly replace this fridge or have all the faults fixed. Looking forward to hearing from you.
yours truly
Sachin