You bought some books from a local bookstores. you have noticed that some pages of a book torn. Write a letter of complaint to seek a replacement of the torn book.
Answers
Fashion street
Gandhi nagar
Mumbai,
To Manager,
National Bookstore
Subject: Poor quality and defective books supplied.
Dear sir,
I had placed an order for books to your company and had received it yesterday.i was surprised to see that i had received defective books with torn and missing pages.i am very disappointed with your service. even though we were your regular customers you made no arrangements to looks into the ordered books.
I would like to get a replacement of the defective books with better quality by next monday .i would like you to make a note of the mistakes that has occurred.please make sure such mistakes are not repeated.
Hoping that you would make necessary arrangements for the replacement of the defective books.
Yours faithfully,
Ashish