You brought goods from a company on credit. The company has written a strongly worded letter to asking for the payment for these goods respond to the letter.explaining the reason of your delay and in particular, the effect of information on your establishment.
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Answer:
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Answer:
Good complaints letters with the above features tend to produce better outcomes:
Concise letters can be understood quickly.
Authoritative letters - letters that are well written and professionally presented - have more credibility and are taken more seriously.
Factual letters enable the reader to see immediately the relevant details, dates, requirements, etc., and to justify action to resolve the complaint.
Constructive letters - with positive statements, suggesting positive actions - encourage action and quicker decisions.
Friendly letters - with a considerate, cooperative and complimentary tone - are prioritised because the reader responds positively to the writer and wants to help.
These complaints methods are based on cooperation, relationships, constructive problem-solving, and are therefore transferable to phone and face-to-face complaints.
Explanation:
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