You got a smart iphone from a popular moblie showroom . after a few months you found darks spots in the display screen . you also encounter problem with its speaker system and camera . write to the sales manager of the company , requesting him for a replacement of the phone . you are vineet/vineetha , B- 18 sector 59 , Rohini , New delhi
Answers
Explanation:
a fault? If you want to have it repaired or replaced or would like a refund instead, use this template letter.
Download Letter
[Your address]
[Company address]
Dear Sir/ Madam,
Ref: [contract number]
On [date] I bought a [make and model number] mobile phone from you. I have discovered that the phone has the following problem [add details].
The [Consumer Rights Act / Sale of Goods Act 1979] makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.
As you are in breach of contract I am entitled to have the phone [repaired/replaced or refunded] and I would request that you confirm that you will do this within the next 14 days.
I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.
I look forward to hearing from you
Yours faithfully,
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