You had bought a air conditioner from India Electronics , Nigdi , Pune-44. It has developed a problem. Write a letter of complaint to the Manager giving all the necessary details. You are Sameer Mehta / Sameera Mehta
Answers
Answer:
this is a sample letter
33, Stadium Road
Nagpur
9 th July 2020
The Sales Manager
Ganesh Electronics and Electricals
Gandhi Marg
Nagpur
Sir,
Sub : Complaint about Defective Refrigerator Purchased from You
Ref : Bill No. 234 dated 17.6.2020
On 17-06-2020 I purchased a Godrej refrigerator, Model No. 435,
vide Receipt No. 234 from your showroom, paying Rs.15,000.
Unfortunately, the refrigerator does not function properly now. It
does not cool properly and sidewalls of it get heated a lot. The
freezing compartment of the refrigerator stops suddenly. It
produces noise with vibrations.
To resolve the problem I would appreciate if you get the refrigerator
checked properly by a qualified technician. Since, it is under
warranty period, I request you to kindly send someone to replace it
as it seems to have some manufacturing problem.
I look forward to your reply and a resolution to my problem, and
will wait until a week before seeking help from the Consumer
Protection. Please contact me at the above address or by phone at
0402667546 between 4.30 p.m. to 9.00 p.m.
Yours sincerely,
Arpit
Enclosures cc: Receipt of purchase and warranty card
Explanation: