Question

You had ordered 12,000 watches from M/s Tara Watch Company, Goregaon, Mumbai. The shipment
of twelve thousand ‘Smart’ watches was received by your company two days ago. However, the serious
delay in delivery and the sub- standard goods supplied have caused you to disappoint several of your
most valued customers.Write a letter to M/s Tara Watch Company informing them that you are returning the watches and cancelling the order.

Answer 1

Explanation:

To,

The Manager,

Happy Watch Company,

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Henry Street, Colaba, Mumbai.

Sir,

I bought a Rolex Tudor watch from you on 25th December, 2002.1 regret to inform you that it is not working properly. Every day it goes five minutes slow, and on two occasions it completely stopped working, though it had been wound properly.

I am returning it to you with my servant, along with the bill and the guarantee card. I request you either to thoroughly repair it or to replace it by a new watch.

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Yours faithfully,