you had ordered some books from sita prackans on receipt of the package you find that the books are not the same as you ordered.write a letter of complain asking them to replace the books.
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(Adress of your)
(Date
(Adress of prackans)
SUBJECT - A complain.
Dear sir,
I have contacted you to tell that I had ordered some books and instead of getting them I got wrong books. The books that I had ordered were (Name of books) and the books that I got were (Name of books). I ordered them on (Date of order). Please solve my problem.
I hope you understand my situation and solve it.
Yours truly,
(Your name)
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