You have been asked to help in the development of new computerised call center. Customers from a national bank will ring up if they wish to change account. Close an old account and so on. Briefly explain how you might use a number of different requirements elicitation techniques to identify the potential usability problems that might arise for people working with this new system.identify the principal strength and weakness of each technique.
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Spectroscopy is the study of the interaction between matter and electromagnetic radiation as a function of the wavelength or frequency of the radiation. In simpler terms, spectroscopy is the precise study of color as generalized from visible light to all bands of the electromagnetic spectrum; indeed, historically, spectroscopy originated as the study of the wavelength dependence of the absorption by gas phase matter of visible light dispersed by a prism.
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