You missed an international flight due to a problem at the airport. Write a letter to the CEO of British airways explaining the situation. Mention how the situation had been an inconvenience to you and what you would like the airways to do. You are Bhumika/ Bhuvan of Nirvana Colony, Itanagar, Assam.
Answers
Answer:
Dear Sir or Madam,
I am writing to inform you that I could not get on the flight from Dublin to Tokyo on 21st March due to mismanagement at the airport. I would like you to rectify the issue and arrange my next flight on 24th March.
I booked my flight with your airline two weeks ago and was scheduled to fly to Tokyo from Dublin airport at 2100 hours on 21st March 2020. I reached the airport three hours prior to my schedule and checked in my luggage. When I was ready to take my flight, an airport security personnel approached me and asked me to follow him to the security room for interrogation. I was quite baffled by the sudden inquest and tried to be as helpful as possible. However, the damage has already been made. I missed my flight when I was cleared and due to this, I could not attend an important meeting at our Tokyo office. I notified my employer immediately and they asked me to take the next flight, which was not available until 24th March.
I would like you to rectify this unexpected investigation within your jurisdiction and book my flight on 24th March without imposing any new ticket price on me.
I look forward to hearing from you soon.
Yours faithfully,
BHUMI ❤️