You ordered an item from an online store and it has arrived damaged Write a letter to the retailer explaining the situation how you received the damaged product. (100-120 words)
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Answers
Explanation:
I am writing this letter to notify you concerning the damaged furniture that I received on February 19, 2020 against order no. KT253562.
I was assured that the furniture would be delivered in good condition as yours is an esteemed company. But I got disappointed on receiving the items sent by you. Chairs had scratches all over and there were dents here and there. Table's glass top was cracked at the right corner. Apart from this, the study table was not the one I had ordered. I ordered a maroon coloured table with two drawers, instead you sent a white one with a single drawer.
I request you to look into this matter and replace the damaged items immediately. Send me the study table that I had ordered. Please find enclosed the photocopy of the bill and photo of damaged items.
Yours faithfully
1
T.K. Pramod Kumar
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Answer:
seee answer below |
Explanation:
I am writing this letter to notify you concerning the damaged furniture that I received on February 19, 2020 against order no. KT253562.
I was assured that the furniture would be delivered in good condition as yours is an esteemed company. But I got disappointed on receiving the items sent by you. Chairs had scratches all over and there were dents here and there. Table's glass top was cracked at the right corner. Apart from this, the study table was not the one I had ordered. I ordered a maroon coloured table with two drawers, instead you sent a white one with a single drawer.
I request you to look into this matter and replace the damaged items immediately. Send me the study table that I had ordered. Please find enclosed the photocopy of the bill and photo of damaged items.
Yours faithfully