You purchased a new refrigerator last month but it is not functioning properly since the day one and causing one problem or another you have also complained about it but no improvement write a letter to the regional manager to replace it you are sultan /sultana 245gangotri apartments vasudha enclave kolkata
Answers
245,apartments Vasudha enclave
Kolkata
22nd February,2018
Regional Manager
Alpha and co
Kolkata
Subject: Malfunction of fridge
Sir
I bought a Lloyad fridge,(350 litres)from your shop on 7th March 2018, bill no LTN/33/17. Hardly 15 days have passed and the fridge has started giving me the trouble.
The freezer compartment is not cooling properly i.e, it take a lot of time to freeze the food items kept inside it..In the recent days,the frozen foods kept inside the freezer got spooled due to this problem also, there is a buzzing noise heard and the body of fridge feels very hot to touch..
After several phone calls your service engineers came to check the fridge and repair it..The freezer worked properly for three days exactly,and then started to give me the same trouble as before....I have made several phone calls to your shop stating the trouble,but no action has been taken so far..I would like to inform you that the fridge is under the warranty period and I request you to provide service or replace the defective fridge with the good one..
In case you fail to address this issue within the next ten days,you can be assured of hearing from my lawyers soon.
Hoping for quick action
Yours sincerely,
Sutana
- Answer:
sultan
245, Gangotri appartment Vasudha enclave
kolkata.
date...........
the dealer
manav mechanical store
delhi
subject .... complaint against the refrigerator
sir,
I have purchased refrigerator from your store against cash memo no. 2345 on 25july 20... you provided me a warranty letter for one year against any technical fault ... l am surprised to see that after using it for a month , the refrigerator has started giving me the trouble .
the freezer compartment is not cooling properly i.e. it take a lot of time to freeze the food kept inside it
the body of a refrigerator feels very hot to touch.
i request you that the refrigerator will be replace at your earliest ...
please check the product properly before delivering it..
i shall be highly thankful to you for this act of kindness..
yours truly
madhav
... please mark me in the list of brainly.....