Question

you purchased a pair of shoes from an outlet of a well known brand.the sole of the shoes cracked within a month of your using them.write a email ​

Answer 1

To: [email protected]

Subject: Complaint for faulty shoes

Sir/Madam

I purchased a pair of ACTION PRO-LITE shoes from your store located in Pacific Mall, Subhash Nagar, New Delhi. The date of purchase and bill no. is 24/11/2017 and A-423 respectively.

Within a month of its usage, the sole of the shoes has cracked, making them unwearable. I have been a regular customer of your ACTION brand of shoes and have never experienced such an issue earlier. Therefore, I request you to look into this issue and replace the faulty shoes with a brand new one of the same type.

Please feel free to contact me in case you need any further details.

Looking forward to your e-mail.

Yours sincerely,

Phantom Patel