You purchased the frost free godrej refrigerator form ABC company trivandrum after using it for a month found freezing section is functioning write a letter to sales manager complaining about it. You are Rani 23, lake view road trivandrum word limit 125- 150words
Answers
Lake House
Lake View Road
Trivandrum
17 April 2019
The Sales Manager
ABC Company
Trivandrum
Dear Sir
Sub: Malfunctioning of Godrej Frost-Free Refrigerator bought from your outlet
I had purchased a 150 Lt. Godrej Frost-Free Refrigerator on the 15 March from your outlet, vide invoice no. 257AXB150319. Two days back, the freezer section was found to have iced-over completely. I switched off the unit and restarted after complete thawing of the freezer box, hoping it would reset and the issue would be sorted out. But unfortunately, the problem is still there.
I request you to kindly replace the refrigerator with a new one, as it is still under guarantee and warranty. Please do so at the earliest.
Kindly confirm receipt of this letter.
Thank you.
Yours sincerely
Rani