Question

You're having trouble connecting to the Internet, so you call your Internet Service Provider for help. They need to know the permanent unique identifier of your networking device, to help them troubleshoot. What are they asking for?

Answer 1

Answer:

n general, none of your internet service provider asks for this detail as they have this information from your account details, however, for your information it is the network address of the system across the network.

Internet Assigned Numbers Authority (IANA) assigns IPV4 (Version 4) address as a unique identifier for eachdevice on the Internet.

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Answer 2

They are asking for the Media Access Control (MAC) address which is a unique address and is the physical address of the Network Interface Controller (NIC).

• This is generally the address of the router one is using for communication.

• A MAC address is a six group of two hexadecimal digits separated by colons.

• When you will provide the MAC address to the Internet Service Provider, they will troubleshoot the network and will reset the connection, so that you can connect to the internet easily.