Question

You recently purchased a new mobile phone but it is not working properly. Write

a letter of complaint to the manufacturer, asking them to replace it with a new

phone.
​

Answer 1

A letter to the manufacturer of the mobile phone

Explanation:

To,

the manufacturer

XYZ mobile phone company

Subject: Replacement of mobile phone

Respected sir,

I am writing here to let you know that I recently purchased a mobile phone from your company. The cell phone is not working properly and has some technical issues. Hence, I am sending it back to you.

Kindly, replace the cell phone or return my money as mentioned in the policy. Will be grateful

Regards,

ABC

Answer 2

Explanation:

To,

Complaints Manager,

XYZ Mobile Company,

Subject : Claim of Mobile Warranty

Dear Manager,

I have been using your mobile brand for quite a while and recently i purchased a new phone from your authorised shop Delight Mobiles but i had hardly used it for a week and now it has stopped working, my phone is not turning On.

I am quite disappointed at this and as per warranty policy, either replace me a new phone or return my money.

I am sending a copy of warranty card alongwith this letter.

Hope to have your swift response.

Regards,

ABC

Area