You see a classified advertisement in the newspaper inviting applications for the post of a sales executive in a reputed bank write a letter with bio data in 150 words
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Answer:
Customer Care Shopmart Online
Bengaluru
4th March, 2017
Sir/Madam
Subject: Exchange policy and grievance attendance
On behalf of Shop Mart Online, I extend my apologies for the inconvenience caused. I deeply regret the dissatisfaction caused and appreciate your patience.
I am glad to inform you that the query/inquiry raised by you has been addressed by our Exchange Policy team. You request for exchange of item will take place soon. Our customer care executive will get in touch with you soon, after which your replacement order will be taken and despatched at the earliest.
Your feedback is invaluable to us. Based on your feedback we shall attempt at making our exchange policies more robust and customer friendly.
Thanking you,
Yours sincerely,
Kumaran Nair
Vice President (Shopmart Online Customer Care)