Question

You send your client an email with a project and risk status. You ask for feedback on project performance. Which best practice should you adhere to when using email to communicate?

Answer 1

Answer:

Get to the point quickly and be concise., but don't be impersonal or abrupt. Keep your sentences short and clear. Include everything your client needs to know in the email. If you're just providing information and don't need a response, write “No response needed” at the end of the email.

Answer 2

Emails are one of the best modes of communication. It can be documented and can be used for future references.

• While asking for your feedback your email should be intention-focused.
• One should speak about their goals and should be clear.
• The subject line of the email should be clear effective and to the point.
• The email should be organized logically. One should start the email by addressing the receiver and moving towards the topic.
• The tone of the email should be polite and appropriate