You work as the manager of Crave Catering.
One of the kitchen hands, Alex, has failed to comply with safe work practice in relation to the safe use of knives in the kitchen.
Alex has no formal kitchen/cooking qualifications and is careless when it comes to using the sharp knives. Yesterday he accidentally injured a co-worker with a knife. When spoken to about the incident, Alex was apologetic and asked for some training in safe knife handling practices.
Alex is Brazilian, and English is his second language. He has only been living in Australia for three months. He appears to be very shy and lacks confidence.
As the manager, it is your responsibility to organise and implement some on-the-job training for Alex.
a) What type of coaching does Alex require?
b) List three factors that may have impacted on Alex’s need for workplace coaching?
c) List the three steps to take when preparing for the coaching.
d) What strategies could be put in place to overcome the language barrier, to ensure that the workplace training is beneficial for Alex?
e) Describe three strategies that you could use to build on Alex’s self-esteem and assist him to gain confidence in the kitchen.
f) Identify one Workplace Health and Safety procedure and one Hygiene procedure that will need to be considered throughout the coaching
Plzzz give the answers
Answers
Answer:
a Alex required formal cooking qualifications
b as in the story he injured the person with knife.same as
c make sure that it is safe or not; measure should be taken; be attention while working
Explanation:
hope it 'll help u
Answer:
work as the manager of Crave Catering. of the kitchen hands, Alex, has failed to comply with safe work practice in relation to the safe use of knives in the kitchen. has no formal kitchen/cooking qualifications and is careless when it comes to using the sharp knives. Yesterday he accidentally injured a co-worker with a knife. When spoken to about the incident, Alex was apologetic and asked for some training in safe knife handling practices. is Brazilian, and English is his second language. He has only been living in Australia for three months. He appears to be very shy and lacks confidence. As the manager, it is your responsibility to organise and implement some on-the-job training for Alex.
a) What type of coaching does