your computer is not working write a letter how is a computer engineering to a computer to repair your computer
Answers
Answer:
Sub: Request Letter for Laptop Repair
Respected sir, I sent this letter to request you for the repairing of my laptop. Yesterday (Date), when I was finishing the task which was allocated to me by you, my laptop stopped working out of nowhere.
Explanation:
Dear Sir or Madam,
I am a regular customer of your store and have found all my interactions with your office very satisfactory. But, I am sorry to say that the service I received last week, to have my personal computer repaired, was not as per your excellence. I am hoping that you would rectify the issue to keep your reputation intact.
First of all, the front desk technician was not available at the time of our prescheduled appointment. I had to wait 45 minutes for him to appear. However, this was just the beginning of the poor service I experience yesterday. He did not seem to have enough understanding of the computer hardware and Linux operating system and it took me 30 minutes to explain the problem and then he accepted my computer for the warranty. On 19th November, when I collected my computer, I noticed that the invoice includes the cost of the keypad replacement! I never lodged a request to change the keyboard!
I request you to look into this matter and remove the keyboard replacement charge from the invoice. Also, appoint technically sound personnel to your service team as they represent your company.
I am looking forward to hearing from you soon.
Yours faithfully,
your name (with surname )
Explanation:
I am writing to inform you about the problem that I have encountered while I was working with my computer yesterday.
As you know I was working to make the accounting report ready for the CEO of the company. I was in the middle of printing the documents that suddenly my system stopped working. I did restart my computer and turned it on and off a few times but it was futile.
As I should make the report ready till the end of the week I believe that this is an emergency case and I need someone who is expert in this field and can handle the problem as soon as possible.
I would be grateful if you could ask the IT department to send one of their staff to come and check my computer. I am sure that they can fix the computer in an appropriate time.
I am looking forward to hearing from you.
Yours sincerely,
Shivam