Your friend is having problems with a recently purchased refrigrator. Using your knowl-
edge of Consumer Protection Act, help your friend.
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A consumer forum in a rural area has organized an awareness campaign . You are invited as a speaker . Explain Explain five points that you must include in your speech regarding need for consumer protection.
2 Grhak Shakti, an NGO organized a workshop to discuss various issues relating to consumers. During the discussion, one of the members drew attention, towards exploitation of consumers due to defective and unsafe products , adulteration, black marketing, hoarding etc. To this another member argued that consumers themselves are responsible as they do not raise collective voice against the exploitation. The Chairperson of the organisation was of the opinion that it was also the duty of the businessman to take care of the interests of various stakeholders. Business organisations earn money by selling goods and services to consumers. So the interest of the stakeholders have to be well taken care of. State three points that highlight the need for consumer protection as discussed in, Grahak Shakti’s workshop.
3 “ A business must lay emphasis on protecting the consumers and adequately satisfying them” Explain any giving any three suitable points in support of the statement.
4 On the persisting request his wife arpha, Sultan bought the tickets of the one day international match to be played at Holkar Stadium, Indore between India and international match to be played at Hotkar Stadium, Indore between India and South Africa from a black-marketer ho was selling them at 10 times the price. In context of the above case:
(a) StatetherelatedresponsibilityresponsibilitythatSultanhasfailedtofulfillasaconsumer.
(b) Give any one other responsibility of a consumer while purchasing , using and consuming goods and services.
(c) Discuss briefly any two points highlighting the importance of consumer protection from the consumers’ point of
view.
(a) Asaconsumershouldhavebeenhonestinhisdealingsanddiscourageblackmarketing,(b)Anyother
responsibility (c) consumer ignorance, unorganized consumers.
2 Grhak Shakti, an NGO organized a workshop to discuss various issues relating to consumers. During the discussion, one of the members drew attention, towards exploitation of consumers due to defective and unsafe products , adulteration, black marketing, hoarding etc. To this another member argued that consumers themselves are responsible as they do not raise collective voice against the exploitation. The Chairperson of the organisation was of the opinion that it was also the duty of the businessman to take care of the interests of various stakeholders. Business organisations earn money by selling goods and services to consumers. So the interest of the stakeholders have to be well taken care of. State three points that highlight the need for consumer protection as discussed in, Grahak Shakti’s workshop.
3 “ A business must lay emphasis on protecting the consumers and adequately satisfying them” Explain any giving any three suitable points in support of the statement.
4 On the persisting request his wife arpha, Sultan bought the tickets of the one day international match to be played at Holkar Stadium, Indore between India and international match to be played at Hotkar Stadium, Indore between India and South Africa from a black-marketer ho was selling them at 10 times the price. In context of the above case:
(a) StatetherelatedresponsibilityresponsibilitythatSultanhasfailedtofulfillasaconsumer.
(b) Give any one other responsibility of a consumer while purchasing , using and consuming goods and services.
(c) Discuss briefly any two points highlighting the importance of consumer protection from the consumers’ point of
view.
(a) Asaconsumershouldhavebeenhonestinhisdealingsanddiscourageblackmarketing,(b)Anyother
responsibility (c) consumer ignorance, unorganized consumers.
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