1 You are CEO of a company. Which type of communication would you choose to convey the precautions employees should take to contain the spread of Covid- 19 disease? (A) Verbal Communication (B) Visual Communication (C) Non-verbal communication (D) None of the above
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When selling to customers, your non-verbal communication skills – such as active listening and interpreting non-verbal cues – are just as important as what you say. Developing these skills will help you understand what your customers want, so you can offer them the most suitable products and services.
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