17. Complete the following statements (do any 3) : (a) You cannot use __________(i) expressions at the work place when you are speaking to your seniors. (b) A __________(ii) is generally used for sending messages from one department to another within the same organisation. (c) While writing a report one should be __________ and not let personal feelings interfere. (d) The __________ of writing a report must be clear to you before you start writing it
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1. the 2. letter 3. quite
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