2. Rand the passage carefully:
To whom it may concera:
(12 marka
1. On March 5, 2010, I bought a Perfect Muffin Kit from your store at Midfield Mall. The cashier who
assisted me was George, George was very friendly and assured me that the Perfect Muffin Kit would
live up to the guarantee on the box: *Perfect Muffins Every Timel"
2. Unfortunately, this product did not live up to its claim. Although the box promised, as I stated
above, to provide "Perfect Muffin. Every Time," the mullins I made were far from perfect. I followed
the direction included in the package very carefully. First, I removed the bag of mix from the box
Then, I poured it into a bowl. Next, I added the correct amount of water to the mix and stirred it.
The directions and that after stirring the mixture, I could, and I quote, 'add half a cup of raisina
nuta, berries, or another favorite ingredie My savorite ingredient happens to be hot sauce. I find
that a dash of hot sauce makes pizza, pasta, and soup taste very delicious. So, continuing to follow
the directions, I added hall a cup of hot sauce to the mix and stirred it. Finally, I poured the mix
into muffin tins and baked it in the oven at 350 degrees for exactly 20 minutes.
4. When the muffins finished baking, I was very excited to eat the "Perfect Muffins en promised on the
box. You can imagine my disappointment when, upon tasting the muffins, I discovered that they
were not perfect. These muffins were, in fact, absolutely terrible. Not even my dog was interested in
enting these supposedly perfect" muffins.
5. I would appreciate a full refund ($3.99) for this product as soon as possible. Enclosed are the receipt
the empty box, and one of the un-perfect muffins so that you can experience it for yourself. Thank
you for your prompt attention to this matter.
Sincerely
Michelle Bauer
2.1 On the basis of your reading of the above extract, answer the following questions la 30-40 words
each:
(2* 4 - 3 marks)
1. Whom is the letter most likely addressed to? What is the tone of the author?
2. What is the author's main purpose in writing this letter?
3. What did the author discover upon tasting the muffins?
4. What did the author enclose with the letter?
2.2 On the basis of your reading of the above extract, answer the following questions: (1x 4+4 mada)
1. The synonym of promise'as given in paragraph no.1 is
(a) perfect
(b) assisted
(d assured
guarantee
2. The synonym of quick' as given in paragraph no.5 is
3. The antonym of lovable'as given in paragraph 10.4 is
(1) baking
(a) interested
I promised
le terrible
4. The antonym of subtracted' as given in paragraph no.3 is
Answers
Answered by
1
1 B
2 D
3 C
4 A
5 B
6 D
7 B
8 C
9 D
10 A
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Answered by
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Answers are given below:
- The letter most likely addressed to the company that sold muffin batter condiment. The tone of the author reflects "disappointment".
- The author's purpose in writing the letter was to seek a refund of the money they paid for the product.
- The author discovered that the muffins were far from perfect.
- The author enclosed the receipt, the empty box, and one of the un-perfect muffins they made with the letter.
2.2
- The synonym of promise as given in paragraph no.1 is (d) assured.
- The synonym of quick' as given in paragraph no.5 is prompt.
- The antonym of lovable as given in paragraph 4 is terrible.
- The antonym of subtracted' as given in paragraph no.3 is add.
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