2. Suggest some metrics that a hotel might want to collect about their guests. How might these metrics be used with business analytics to support decisions at the hotel?
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Suggest some metrics that a hotel might want to collect about their guests. How might these metrics he used with business analytics to support decisions at the hotel?Service Preferences – the hotels can make use of the guests’ preferences with the food, cleanliness and professional services.Facilities – the guests may also suggest as to how to improve the hotel’s overall marketability, such as rooms and spa, and decide which facilities it can do without, improve and establish.Pricing – the hotel can also evaluate their standing in the market and critically see how their pricing is doing – see whether they are underpricing or overpricing.2.Suggest some metrics that a manager of a fast-food restaurant, such as McDonald’s or
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