21: What is the objective of change management?
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The objectives of the Change Management process are to: • Respond to the customer's changing business requirements while maximizing value and. reducing incidents, disruption and re-work. • Respond to the business and IT Requests for Change that will align the services with the. business needs.
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The objectives of the Change Management process are to: • Respond to the customer's changing business requirements while maximizing value and. reducing incidents, disruption and re-work. • Respond to the business and IT Requests for Change that will align the services with the. business needs.
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