3. Read the passage and answer the questions that follow.
Good manners are not inherited. And they don't come naturally to intelligent people. They have to
be learnt and practised. They are based upon the concept of consideration for others. They are easy
to acquire and there is nothing more profitable. Good manners are a necessary complement in every
walk of life, especially in business, Organizations with competent and well-mannered
reprezentatives enjoy a good reputation. The morale, productivity and profits of such an organization
will be high. And this, in turn, will attract more business. There is no particular place or time when a
person should show or begin his elementary courtesy. Courtesy, etiquette and manners are tools
that one should always carry with onesell, wherever one goes. The first step towards success in life
Is treating others as courteously as we would wish others to treat us.
from passage give similar words for
a) self-confidence
b) honor
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how are good manner acquire
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good manner are based on the concept of
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