3- What is the average quality
score across the 4 agents?
Call Centre: Team Statistics
Quality Score ( 10 rating)
First Cal Rosolutant
Average Manding Thera
Agent A
30%
12
Agents
85
15 in
78%
BA
90%
10 mins
A 7.00
B
7.25
C 7.5
o 7.75
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Answer:
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Answer:
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