48. What is the purpose of a balanced scorecard?
(A) To measure contribution of people to business growth
(B) To combine a range of qualitative and quantitative indicators
(C) To relate business performance to financial measures
(D) To relate business performance to customer satisfaction
49. Which of the following does the term Corporate Social Respon
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The balanced scorecard (BSC) is a strategicplanning and management system. Organizations use BSCs to: Communicate what they are trying to accomplish. Align the day-to-day work that everyone is doing withstrategy.
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