5. What are the features of service.
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Service is an intangible product used for meeting human demands.
Explanation:
Service can be defined as the operations which meet the demands of customers.
Features of service are:
- Services are necessarily intangible in nature. This means services cannot be touched or seen like goods.
- Services are provided by professionals such as medical services as provided by doctors.
- The exact value of service cannot be measured in monetary terms.
- Services not only meet the demands of the people but also play a very important role in social development.
- The service sector also plays a very important role in economic development and generating employment.
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Answer:
Services are unique and four characteristics separate them from goods, namely intangibility, variability, inseparability, and perishability.
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Features of Services – 4 Main Characteristics: Intangibility, Inseparability, Variability and Perishability
Intangibility: ...
Inseparability: ...
Variability: ...
Perishability:
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