Question

58. "CRM helps in managing Multi-channel marketing" which of the
following statements is describing this phrase?
A. Companies are not focusing on managimg long term relationship with
their clients
B. CRM helps in analysing customers interests and beliefs so that
companies' can choose best platform to target
o
C. CRM only helps in relationship building not in stratigical decison making
OD. MCM does not need customer data

Answer 1

Thanks for points................

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Answer 2

Answer:

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