5lines about customer service
Answers
Answer:
CUSTOMER SERVICE ➡
There are certain customer service skills that every employee must master if they are forward-facing with customers.
Without them, you run the risk of finding your business in an embarrassing customer service train-wreck, or you’ll simply lose customers as your service continues to let people down.
Answer:
1) Customer service is the interaction between the buyer of a product and the company that sells it.
2) Good customer service is critical to business success, ensuring brand loyalty one customer at a time.
3) Recent innovations have focused on automating customer service systems but the human element is, in some cases, indispensable.
4) Customer service should be a one-stop process for the consumer whenever possible.
5) Customer service should be a single-step process for the consumer. If a customer calls a helpline, the representative should whenever possible follow the problem through to its resolution.
Explanation: