Question

5wh model of factor affecting quality of product and services

Answer 1

Factors affecting quality-5 WH

Model

100    -        Why? Market Compulsion, Product Complexities

200    -        What? Money, Men Machines

300    -        When? All the time

400    -        Where? Shop / floor, point of delivery

500    -        Whom? Responsible, Management

600    -        How? Information system, Motivation techniques.

Answer 2

Answer:

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