Question

8) are structured databases containing issues and resolutions and have been compiled within a project and
help to share knowledge related to resolutions and prevent issues from occurring

Answer 1

Answer:

A known error database, then, tracks all of the known errors within the IT's jurisdiction, which is typically an entire system or even organization. Ideally, the KEDB includes: Descriptions of how/when the issue will appear, including a description of the incident from the user's point of view.

Explanation:

please brainilist me

Answer 2

Answer

An unexpected failure of an IT service is called an incident. The incident's root cause is an issue. When a problem is identified, it becomes a known error rather than a problem.

Explanation

• The resolutions in the structured database program. The first step is to discover a long-term solution. Depending on the complexity of the issue and whether it has occurred previously.

• The magnitude and severity of the problem, as well as the time and resources required to discover a long-term solution, must be prioritized by IT.

• The second alternative is to hunt for local temporary jobs. A workaround is a temporary solution that allows work to continue until the problem is permanently remedied.

#SPJ2