a batch of toys you ordered get damages in transit and is not fit for sale.write a letter of complaint to the supplier reporting the damage and the loss sufferes by you.ask for a replacement within a week's time and say what you will do if you don't receive tpys in time
Answers
Answer:
Letter of complaint to the supplier reporting the damage and asking for replacement.
Explanation:
From
XXX
YYY
ZZZ
To
The Manager,
The Toy Store of Chennai,
Chennai.
Sir,
I am xxx living in Chennai. Recently, I have ordered some soft toys and toys for 4 years old kids. I have received it earlier than to my preferred date. That was great. Now I have found some damages in those toys which I have never expected. I have planned to gift these toys to an orphanage. So, I request you to replace these items with new ones as soon as possible.
Thank You.
Answer :
Examination Hall
Delhi
7 November 2020
The Head Supplier
Bharat toys Suppliers and Co.
1st floor, New Market
Kolkata
Subject- complain regarding dissatisfactory delivery of toys
Dear Sir/Madam,
This is with reference to the delivery of electronic toys shipment no. 5600918. The items were dispatched from your company on 25 October 2020 and reached me yesterday i.e. 6 November 2020.
I would like to make a complaint against the quality control and despatch sections of your company because the merchandise I have recieved is so damaged that it is unfit for sale.
Firstly, on opening the package we found that the individual boxes of electronic cars had been ripped apart which we assume has been done intentionally. Consequently, 3 red electronic cars are missing. Moreover, the electrical yo-yos have defective light bulbs.
We hope that as a business you understand the damage this has incurred in our own business, especially when sale season is on. We would appreciate if you could replace the toys. However, if we do not hear from you in 3 days we'll have no alternative but to exercise our right and demand full purchase price of Rs. 7000 we already paid.
Looking forward to a prompt reply.
Yours truly
(Signature)
ABC