A BPO is provided 24x7 handling of consumers queries and grievances. But
in this process, it is making its employees work for 16 hours in a day. They
are not even providing a rest of more than 10 minutes in a day.
a) Which group of social responsibility is being taken care by the BPO?
b) Which group of social responsibility is being not taken care by the BPO?
Answers
Answered by
1
Answer:
service , employee health and safety
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