Question

A formal contract between a service provider (sp) and a service consumer (sc) is known as

Answer 1

A service-level agreement (SLA) is a contract between a service provider and its internal or external customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.

0.0

Read more on Brainly.in - https://brainly.in/question/8801743#readmore

Answer 2

A formal contract between a service provider and a service consumer are as followed
(a) Service level arrangement
(b) services level objective
(C) quality of service
(D) cloud emotions