Question

A good policy is to always ............
To customers requests with in 24hours otherwise they tend to become annoyed and may find other providers

Answer 1

Answer:

respond

Explanation:

Answer 2

Answer: In today's highly competitive business world, it is essential for companies to prioritize customer satisfaction in order to stay ahead of the competition.

Explanation:

One of the key aspects of customer satisfaction is timely communication and responsiveness to customer requests. A good policy is to always respond to customer requests within 24 hours, as failing to do so can lead to customer dissatisfaction and may prompt them to seek other providers.

When a customer contacts a company with a question or concern, they are looking for a prompt response and resolution to their issue. By responding to them within 24 hours, companies show their customers that they value their time and are committed to providing exceptional service. This helps to build trust and confidence in the company, which can lead to repeat business and positive word-of-mouth referrals.

On the other hand, if a company fails to respond to a customer's request within a reasonable timeframe, the customer may become annoyed and frustrated. This can result in negative feedback, and may even lead the customer to seek out other providers who are more responsive and attentive to their needs. Therefore, it is important for companies to have a policy in place that prioritizes timely communication and responsiveness to customer requests, in order to maintain a high level of customer satisfaction and loyalty.

Learn more about word-of-mouth referrals :

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