A lawyer is working in a knowledge process outsourcing (KPO) organisation.What type of economic activity is he performing?
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Answer:
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Explanation:
Answer:
Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity that is or could be done internally,[1][2] and sometimes involves transferring employees and assets from one firm to another.
The term outsourcing, which came from the phrase outside resourcing, originated no later than 1981.[3][4][5] The concept, which The Economist says "made its presence felt since the time of the Second World War",[6] often involves the contracting of a business process (e.g., payroll processing, claims processing), operational, and/or non-core functions, such as manufacturing, facility management, call center/call centre support).
The practice of handing over control of public services to private enterprises, even if on a short-term limited basis,[7] may also be described as "outsourcing".[8]
Outsourcing includes both foreign and domestic contracting,[9] and sometimes includes offshoring (relocating a business function to a distant country)[10] or nearshoring (transferring a business process to a nearby country).
Offshoring and outsourcing are not mutually inclusive: there can be one without the other. They can be intertwined (Offshore outsourcing), and can be individually or jointly, partially or completely reversed,[11] involving terms such as reshoring, inshoring, and insourcing.
Contents
1 Terminology
1.1 Acronyms
2 Overview
2.1 Motivations
2.2 Agreements
3 History
3.1 20th century
3.1.1 IT-enabled services offshore outsourcing
3.2 Early 21st century
3.2.1 Limitations due to growth
3.2.2 Offshore alternatives
3.3 Growth of white-collar outsourcing
4 Reasons for outsourcing
5 Outsourcing models
5.1 Innovation outsourcing
5.2 Co-sourcing
5.2.1 Identity management co-sourcing
5.2.2 Offshore Software R&D Co-sourcing
5.2.2.1 Countries involved in outsourced software R&D
6 Usability issues in offshore development
6.1 Legal issues
6.2 2000-2012 R&D
6.3 Future trends
6.3.1 Changed government outsourcing focus
7 Implications
7.1 Performance measurement
7.2 Management processes
7.2.1 Communications and customer service
7.2.2 Governance
7.2.3 Security
7.2.4 Information Technology
7.2.5 Step-in rights
8 Issues and reversals
8.1 Insourcing
8.1.1 Regional insourcing
8.1.2 Net effect on jobs
8.1.3 Insourcing crossbreeds
8.1.4 In the United States
8.2 Standpoint of labor
8.3 Standpoint of government
8.3.1 Government response
8.3.2 Policy-making strategy
8.3.2.1 Competitiveness
8.3.2.2 Industrial policy
8.3.2.3 Environmental policy
8.4 Success stories
8.5 Globalization and socio-economic implications
8.5.1 Industrialization
8.5.2 Growth and income
9 By location
9.1 United States
9.2 Europe
9.3 European Union
9.4 Labor issues in Japan
9.5 China
9.6 Asia
9.7 Defining Near
9.7.1 Nearshoring
9.7.2 Nearsourcing
10 Reasons to near-source
10.1 Culture
10.2 Communication
10.2.1 Overview
11 Visa requirements
12 Examples
12.1 Print and mail outsourcing
12.2 Marketing outsourcing
12.3 Business process outsourcing
12.3.1 BPO caveats
12.3.2 Technological pressures
12.3.3 Industry size
13 See also
14 References
15 Further reading
16 External links
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