Business Studies, asked by raosanjay456, 3 months ago

A major airline with a reservation system is thinking about working with a software developer to add a feature to its system which can track fraud by travel agents. The primary fraud perpetrated by travel agents is backdating of tickets, e.g. issuing 14 day advance purchase ticket 10 days before the actual flight. Question: How should the airline evaluate whether they should add this feature or not?

Answers

Answered by kpydaiah
0

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Answered by dharanikamadasl
0

Answer:

Reservation systems for airlines can be incorporated into a wider passenger service system that includes an airline inventory system and a departure control system.

Explanation:

  • Computer reservation systems (CRS) are computerised systems that store and retrieve information as well as handle transactions linked to air travel, hotels, automobile rentals, and other activities.
  • CRSs were first built and operated by airlines, but they were later expanded to include travel agencies and global distribution systems (GDSs) for booking and selling tickets for different airlines.
  • The majority of airlines have outsourced their CRSs to GDS firms, which also provide consumer access via Internet gateways.
  • Users can often book hotel rooms, rental cars, airline tickets, and other activities and trips through modern GDSs.
  • In some areas, they also allow access to train and bus reservations, albeit these are not usually integrated with the main system.
  • These are also used in the hotel business to convey computerised information to users, make reservations, and ensure that the hotel is not overbooked.
  • The present centralised reservation systems are subject to system failures across the whole network. So, they should come up with new strategies.

Hence, airlines should evaluate the reservation system and compare themselves with the other airline companies, and try to come up with more advantageous strategies.

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