A. SEQUENCING
Direction: Arrange the following procedures on organizing guest
departure. Write the corresponding number on your answer sheet.
1. Securing the room key
2. Desk clerk files folio related documents for night audit
3. Bid the guest farewell
4. Desk clerk communicates guest departure to housekeeping
and other departments in hotel if necessary.
5. Checking for safe deposit box in room safe keys
6. Process future reservation or alert the reservation clerk to
these requests.
7. Verifying account information
8. Guest request check out
9. Posting outstanding charges
10. Desk clerk inquires about additional reservation
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Answer:
SEQUENCING
Direction: Arrange the following procedures on organizing guest
departure. Write the corresponding number on your answer sheet.
1. Securing the room key
2. Desk clerk files folio related documents for night audit
3. Bid the guest farewell
4. Desk clerk communicates guest departure to housekeeping
and other departments in hotel if necessary.
5. Checking for safe deposit box in room safe keys
6. Process future reservation or alert the reservation clerk to
these requests.
7. Verifying account information
8. Guest request check out
9. Posting outstanding charges
10. Desk clerk inquires about additional reservation
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