Question

A user with at least one role and can contribute access to a knowledge base can now import multiple articles simultaneously using which method

Answer 1

Answer:

Import Article button method

Explanation:

1)You must have user criteria "Can contribute" permission for at least one active knowledge base. If you cannot contribute, the Import Articles button does not appear.

This method is best suited for import multiple articles.

Answer 2

A user with at least one role can contribute access to any knowledge base can now import multiple articles simultaneously using the import article button.

• The Import article module is always available in the Application Navigator, and this feature is active for clients by default.
• When a document or text content is imported from a document, it is then used to create the knowledge article. The method is most useful to import multiple articles.