a very long essay on consumer rights .... agar free point ke liye answer diya to , i swear , I will delete it.
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Introduction
The consumer rights in India owe their origin to the consumer revolution of the pre-1960s in the United States of America. March 15 is celebrated as the World Consumers’ Day from the time 'The Consumer Bill of Rights' was introduced in the US Congress. However, in India December 24 is celebrated as the National Consumer Day since the Consumer Protection Act, 1986 was enacted on this day by Indian Parliament.
The present paper attempts to study the literature related to the performance of water purifiers in India. The reports of various expert committees have been studied to see the efficacy of purifiers in removing viruses, bacteria and other gems. Several books, journals, periodicals have also been extensively referred to in the libraries at the Institute of Chartered Accountants of India (ICAI), the All India Management Association (AIMA), the Confederation of Indian Industry (CII), the Faculty of Law and the libraries of North and South campuses of University of Delhi.
Consumer Rights in India
The various rights available to consumers under the Consumer Protection Act, 1986 are asunder:
(i) Right to Safety: To be safeguarded against the sale of spurious/hazardous goods and services.
(ii) Right to Information: To know the quality, quantity, weight, price of goods/services being paid for.
(iii) Right to Choose: To be assured, wherever possible, access to a variety of goods and services at competitive prices.
(iv) Right to be Heard: To be confident that the interest would get due consideration at suitable fora.
(v) Right to Seek Redressal: To seek legal redressal against unfair trade practices or restrictive trade practices or exploitation.
(vi) Right to Consumer Education: This is essential for the exercise of all other human rights.
Clean water is vital for life. Our health, physical and mental faculties depend on the water we intake. The right to ‘pollution free water’ and the right of access to ‘safe drinking water’ has been read as a part of ‘Right to Life’ under Article 21 of the Constitution of India. This has been possible because of a liberal and activist interpretation of the fundamental right to life by the Supreme Court as well as the High Courts of the country in series of cases before them. After initially talking about the right to water in the context of pollution cases, courts have delivered verdicts on more fundamental concerns of access to drinking water and on the right to safe drinking water as a fundamental right. [1] Even while the cases make it clear that there is a judicially evolved fundamental right to water, such a right is not explicitly incorporated under the Constitution of India. The closest that we came to directly incorporating this right was when the National Commission recommended in its 2002report that a new Article 30-D be inserted in the Constitution wherein: ‘every person shall have the right—(a) to safe drinking water …’ That recommendation of the National Commission had reiterated what the higher courts have been holding in similar words for the past few years.
On a related note, the mere incorporation of a right need not necessarily be seen as remedy or result inducing in itself. There are three conditions for a ‘good quality’ human right to be effective: the right needs to be fundamental, universal, and clearly specifiable.
These are the rights of the consumers given by the government under he Consumer Protection Act (1986) or COPRA which prevents the consumers from exploitation by the sllers and traders.