After completing a course in MBA, Roma opens a store. She employs seven persons for carrying out
the jobs in an efficient manner, for which she divides the work into small tasks and each employee
is made to perform a given job repeatedly. The sales persons are allowed to offer, a discount of 5%
to customers and if any customer asks for more discount, then such a request is handled by Roma
herself.
To handle extra work in initial months, she asks her three workers to put in extra hours and
promised them that once business picks up, they would be rewarded with extra bonus. After six
months, when business started doing well, she paid cash bonus to each of these employees.
However, Ritu, a sales girl, asks for leave for Diwali, Roma denied it but when Tina, another sales
girl asks for leave for Christmas, it was granted to her.
a. Identify and explain various principles of management that are being reflected in the above
case.
b. Identify and explain the principle of management which is being violated and state one
effect of violation
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Good Morning. I don't know
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