Question

Agreeing business requirements and service levels for a new service is part of

Answer 1

Agreeing business requirements and service levels for a new service is part of -service design.

Answer 2

Agreeing business requirements and service levels for a new service is part of service design.

Explanation:

• Service design is a process where designers develop long-lasting solutions and the best user interfaces for both customers in certain situations and any participating service providers. By segmenting services based on actors, locations, and other criteria, designers may then fine-tune solutions to fit the demands of all consumers.
• Multiple channels, settings, and products are frequently used in service design experiences.
• Use qualitative research to design with the needs of all users in mind.
• All necessary parties should be involved in the design process through co-creation.
• Break up a complicated service into distinct procedures and user journey segments by using sequencing.
• Evidence - Visualize service experiences to make them concrete so that users may comprehend and believe in brands.
• Holistic design takes into account all user touchpoints and experiences across networks of users.

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