Analyse the impact of the National Express vision and values on its strategy
Answers
Answer:Our Vision and Values were launched in 2011 as a fundamental statement of who we are as a business and how we operate. They were refreshed in 2020 to reflect our renewed ambition and approach for a new decade.
Our Vision is to be the world's premier mass transit operator with services offering leading safety, reliability and environmental standards that customers trust and value.
Our Vision is rooted on a Belief that: Driving modal shift from cars to high quality mass transit is fundamental to a safe, green and prosperous future.
Our Purpose is to help lead this modal shift by making mass transit an increasingly attractive option for all our customers, whether they are individuals, transport authorities, school boards or businesses. We seek to do this by earning our customers' loyalty by providing safe, reliable and great value multi-modal services on clean and green vehicles.
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