Question

Anay works as a project lead in a pharmaceutical company. He is very famous amongst his team members because of his approach towards them. Whenever his team performs well he always rewards them. This reward comes in many forms like appreciation mail, gift voucher, and acknowledgement certificate. Because of this practice in Anay’s team they are regarded as the best performers in the office. Analyse the situation and explain the elements of reinforcement used by Anay.

Answer 1

Anay works as a project lead in a pharmaceutical company. He leads a team of professionals who were regarded as the best performers in the office.

The team is rewarded for their good performance by mails, gift vouchers and certificates. The team members also follow Anay due to his way of appreach towards them.

Elements of reinforcement:

• Anay is a good communicator. From the given situation, it can be figured that Anay encourages and praises his team mates and so he brings the best out of them.
• Anay has skills that enables all of his team mates to understand his way of approach. He has great understanding with his team mates and finds the right job for the right person.
• The team mates of Anay are skillful. Anay's team is regarded as the best performers in the office. Hence, it cannot be an individual effort.

Answer 2

Anay being the team leader of the project in the pharmaceutical company has always been cordial and easy on his teammates and juniors but not without have some strictness and professionalism.

His team has skillful members and he encourages them to do their best.

He even rewards them, but in a subtle form, whenever they deliver a successful performance.