As a Sales Manager of a company, draft a reply which has to be sent in the form of an "e-mail " to three customers who have complained about the product received. Invent necessary details with revelant structure? write eMail ?
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Sales emails--the kind you send to prospects to see if they're interesting in a dialog--are quite different. Because you don't have a relationship with the recipients, you don't have the right to put much demand on their attention.
My readers have sent me over a hundred real-life sales emails, usually with a complaint that they're not getting much of a response (as in less than 1 percent). I'm never surprised, because most sales emails are way too complicated
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